The Department generally processes electronically filed returns claiming a refund within two to four weeks.

A paper return received in the Department early in the tax season takes six to eight weeks. If you file a paper return after March 15, your refund may not arrive for up to 12 weeks. When inquiring about a refund, allow sufficient time for the Department to process the refund claim.

The status of a refund is available electronically.  A Social Security Number and the amount of the refund due are required to check on the status. You are not required to register to use this service.

If it is necessary to ask about a refund check, please allow enough time for the refund to be processed before calling (505) 827-0827. Keep a copy of the tax return available when checking on the refund status online or by telephone.

Refer to the processing times below to determine when you should be able to view the status of your refund.

  • For electronically filed returns, please wait 4 weeks before calling the Department. Electronically filed returns claiming a refund may be viewed within four weeks or less, using this web site.
  • Paper returns or applications for tax refunds are processed within 8-12 weeks. Please wait 12 weeks before calling the Department.

If sufficient time has passed for your return to be processed, and you are still not able to review the status of your refund, you may:

  • Access Taxpayer Access Point for additional information, or
  • Contact us at (505) 827-0827.
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