{"id":4903,"date":"2022-04-12T09:52:55","date_gmt":"2022-04-12T15:52:55","guid":{"rendered":"https:\/\/www.tax.newmexico.gov\/tax-professionals\/?page_id=4903"},"modified":"2025-06-23T22:16:40","modified_gmt":"2025-06-24T04:16:40","slug":"tax-practitioner-liaison","status":"publish","type":"page","link":"https:\/\/www.tax.newmexico.gov\/tax-professionals\/tax-practitioner-liaison\/","title":{"rendered":"Tax Practitioner Liaison"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#dedede  100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#dedede &#8221; 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_module_preset=&#8221;7b5e95ba-231a-438c-8dd9-6676746c29e6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_sidebar area=&#8221;et_pb_widget_area_3&#8243; _builder_version=&#8221;4.7.3&#8243; _module_preset=&#8221;50d7f88b-470d-49c8-b370-96c4a9bca4df&#8221; custom_margin_tablet=&#8221;10px||||false|true&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;|4%|20px|4%|false|true&#8221; global_module=&#8221;450&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|300|||||||&#8221; title_font_size=&#8221;50px&#8221; title_letter_spacing=&#8221;-3px&#8221; locked=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>The Tax Practitioner Liaison serves as a channel of communication between New Mexico Taxation &amp; Revenue Department and accountants, certified public accountants (CPAs), bookkeepers, office managers, tax preparers, and others performing tax-related transactions for customers. The liaison is a resource for practitioners who have tried to operate through normal Departmental channels without success.<\/p>\n<p>The Tax Practitioner Liaison will provide guidance and assist in resolving conflicts and addressing issues.<\/p>\n<p>What the Tax Practitioner Liaison can do:<\/p>\n<ul>\n<li>Assist practitioners who have tried to operate within the normal Departmental channels without success<\/li>\n<li>Facilitate communications between practitioners and the department<\/li>\n<li>Ensure practitioners\u2019 rights under the Taxpayer Bill of Rights are being upheld<\/li>\n<li>Focus is to support practitioners resolve systemic issues as well as individual taxpayer issues.<\/li>\n<li>Aid with outreach and communication<\/li>\n<\/ul>\n<p>What the Tax Practitioner Liaison cannot do:<\/p>\n<ul>\n<li>Provide relief or remedy not provided by law<\/li>\n<li>Act as the first contact with the department<\/li>\n<li>Reverse decisions made by the Administrative Hearing Office<\/li>\n<li>Handle issues with the federal IRS<\/li>\n<\/ul>\n<p>If you have an issue with the IRS, please contact them directly.\u00a0 If you believe your case may be eligible for help through the State of New Mexico, please provide the facts of your case via email to the Tax Practitioner Liaison\u00a0 at <strong><a href=\"mailto:rusvelina.escalante@state.nm.us\">rusvelina.escalante@tax.nm.gov<\/a> <\/strong>, mail at PO Box 8485, Albuquerque, NM 87198, or by calling the Tax Practitioner Liaison at 505.469.5681<\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Rusvelina Escalante&#8221; position=&#8221;Tax Practitioner Liaison&#8221; position_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300|||||||&#8221; header_font_size=&#8221;35px&#8221; header_letter_spacing=&#8221;-3px&#8221; position_font=&#8221;|700|||||||&#8221; position_text_color=&#8221;#1c8182&#8243; position_font_size=&#8221;20px&#8221; hover_enabled=&#8221;0&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><strong><a href=\"mailto:The%20Tax Practitioner Liaison serves as a channel of communication between New Mexico Taxation &amp; Revenue Department and accountants, certified public accountants (CPAs), bookkeepers, office managers, tax preparers, and others performing tax-related transactions for customers. The liaison is a resource for practitioners who have tried to operate through normal Departmental channels without success.  The Tax Practitioner Liaison will provide guidance and assist in resolving conflicts and addressing issues.    What the Tax Practitioner Liaison can do: \u2022\tAssist practitioners who have tried to operate within the normal Departmental channels without success \u2022\tFacilitate communications between practitioners and the department \u2022\tEnsure practitioners\u2019 rights under the Taxpayer Bill of Rights are being upheld \u2022\tFocus is to support practitioners resolve systemic issues as well as individual taxpayer issues.   \u2022\tAid with outreach and communication  What the Tax Practitioner Liaison cannot do: \u2022\tProvide relief or remedy not provided by law \u2022\tAct as the first contact with the department \u2022\tReverse decisions made by the Administrative Hearing Office \u2022\tHandle issues with the federal IRS  If you have an issue with the IRS, please contact them directly.  If you believe your case may be eligible for help through the State of New Mexico, please provide the facts of your case via email to the Tax Practitioner Liaison  at rusvelina.escalante@state.nm.us , mail at PO Box 8485, Albuquerque, NM 87198, or by calling the Tax Practitioner Liaison at 505.469.5681   Contact Information: Rusvelina Escalante  Tax Practitioner Liaison Rusvelina.escalante@state.nm.us  Phone (505) 469-5681 Fax      (505) 841-6417\" target=\"_blank\" rel=\"noopener\">rusvelina.escalante@tax.nm.gov<\/a><\/strong><\/p>\n<p>Phone (505) 469-5681<br \/>Fax\u00a0\u00a0\u00a0\u00a0\u00a0 (505) 841-6471<\/p>\n<p style=\"font-weight: 400;\">Rusvelina is a knowledgeable resource for accountants, enrolled agents and tax attorneys. She can help with issues they have been unable to resolve elsewhere in the department and provide guidance on technical issues, statutes and regulations.<\/p>\n<p style=\"font-weight: 400;\">Rusvelina has been with Tax and Rev for more than 18 years in a variety of roles, where she gained experience in many of the tax programs administered by the department. In the past, she has worked on audits, collections, refunds and abatements.<\/p>\n<p style=\"font-weight: 400;\">She holds Associate degrees in Accounting and Pre-Management.<\/p>\n<p>[\/et_pb_team_member][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Tax Practitioner Liaison serves as a channel of communication between New Mexico Taxation &amp; Revenue Department and accountants, certified public accountants (CPAs), bookkeepers, office managers, tax preparers, and others performing tax-related transactions for customers. The liaison is a resource for practitioners who have tried to operate through normal Departmental channels without success. The Tax [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4903","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tax Practitioner Liaison : Tax Professionals<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tax.newmexico.gov\/tax-professionals\/tax-practitioner-liaison\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tax Practitioner Liaison : Tax Professionals\" \/>\n<meta property=\"og:description\" content=\"The Tax Practitioner Liaison serves as a channel of communication between New Mexico Taxation &amp; Revenue Department and accountants, certified public accountants (CPAs), bookkeepers, office managers, tax preparers, and others performing tax-related transactions for customers. 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