{"id":8467,"date":"2021-01-12T16:15:00","date_gmt":"2021-01-12T23:15:00","guid":{"rendered":"https:\/\/www.tax.newmexico.gov\/businesses\/?page_id=8467"},"modified":"2025-08-04T09:43:13","modified_gmt":"2025-08-04T15:43:13","slug":"taxpayer-advocate","status":"publish","type":"page","link":"https:\/\/www.tax.newmexico.gov\/businesses\/businesses\/taxpayer-advocate\/","title":{"rendered":"Taxpayer Advocate"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#ffffff 0%|#dedede  100%&#8221; background_color_gradient_start=&#8221;#ffffff&#8221; background_color_gradient_end=&#8221;#dedede &#8221; width_tablet=&#8221;&#8221; 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custom_padding=&#8221;0px||0px|15px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_dmb_breadcrumbs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;c15d8663-17d8-453a-bfd0-2280d44320fa&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Explore Section &#038; Events&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe044;||divi||400&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;7b5e95ba-231a-438c-8dd9-6676746c29e6&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_sidebar area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;4.7.7&#8243; _module_preset=&#8221;50d7f88b-470d-49c8-b370-96c4a9bca4df&#8221; custom_margin_tablet=&#8221;10px||||false|true&#8221; custom_margin_phone=&#8221;&#8221; custom_margin_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0px|4%|20px|4%|false|true&#8221; global_module=&#8221;450&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; specialty_columns=&#8221;3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ffffff&#8221; custom_padding=&#8221;0px|20px||20px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|300|||||||&#8221; title_font_size=&#8221;50px&#8221; title_letter_spacing=&#8221;-3px&#8221; locked=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Taxpayer Advocate<\/h3>\n<p>The Taxpayer Advocacy Program is designed to provide assistance to taxpayers working with the New Mexico Taxation and Revenue Department, identify systemic problems within the Department, and recommend long term solutions to solving those problems.<\/p>\n<p>The taxpayer advocate can assist in resolving issues when the normal process has broken down.\u00a0 The taxpayer advocate will ensure that the rights afforded to the taxpayer in the Taxpayer Bill of Rights are protected.<\/p>\n<h3><strong>What the taxpayer advocate can do:<\/strong><\/h3>\n<ul>\n<li>Provide assistance to those who have tried to operate within the normal Departmental channels<\/li>\n<li>Coordinate communications between you and the department<\/li>\n<li>Ensure your rights under the Taxpayer Bill of Rights are being upheld<\/li>\n<li>Advocate for a resolution of your issue on your behalf<\/li>\n<li>Identify systemic problems<\/li>\n<li>Recommend long-term solutions<\/li>\n<\/ul>\n<h3><strong>What the taxpayer advocate cannot do:<\/strong><\/h3>\n<ul>\n<li>Provide relief or remedy not provided by law<\/li>\n<li>Act as the first contact with the department<\/li>\n<li>Reverse decisions made by the Administrative Hearing Office<\/li>\n<li>Handle issues at the IRS<\/li>\n<\/ul>\n<p>If you have an issue with the IRS, please contact them directly.\u00a0 If you believe your case may be eligible for help through the State of New Mexico taxpayer advocate, please provide the facts of your case via\u00a0<strong><a href=\"mailto:taxpayer.advocate@tax.nm.gov\" target=\"_blank\" rel=\"noopener\">email<\/a><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_team_member name=&#8221;Alma Amador&#8221; position=&#8221;Taxpayer Advocate&#8221; image_url=&#8221;https:\/\/www.tax.newmexico.gov\/businesses\/wp-content\/uploads\/sites\/4\/2022\/10\/Alma-Amador-2.jpeg&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|300|||||||&#8221; header_font_size=&#8221;35px&#8221; header_letter_spacing=&#8221;-3px&#8221; position_font=&#8221;|700|||||||&#8221; position_text_color=&#8221;#1c8182&#8243; position_font_size=&#8221;20px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"font-weight: 400;\"><strong><a href=\"mailto:taxpayer.advocate@tax.nm.gov\" target=\"_blank\" rel=\"noopener\">taxpayer.advocate@tax.nm.gov<\/a><\/strong><\/p>\n<p style=\"font-weight: 400;\">505-629-8111<br \/><strong><\/strong><\/p>\n<p>Alma takes pride in helping taxpayers resolve complex issues and doing whatever she can to help them better understand the statutes and regulations involved.<\/p>\n<p>Alma has more than 20 years of experience as a tax auditor in the Gross Receipts Tax program, but during that time, she was also exposed to other tax programs administered by Taxation and Revenue.<\/p>\n<p>She has a Bachelor\u2019s in Business Administration with a concentration in Accounting from the University of New Mexico.<\/p>\n<p>[\/et_pb_team_member][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Taxpayer Advocate The Taxpayer Advocacy Program is designed to provide assistance to taxpayers working with the New Mexico Taxation and Revenue Department, identify systemic problems within the Department, and recommend long term solutions to solving those problems. The taxpayer advocate can assist in resolving issues when the normal process has broken down.\u00a0 The taxpayer advocate [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":371,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-8467","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Taxpayer Advocate : Businesses<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tax.newmexico.gov\/businesses\/businesses\/taxpayer-advocate\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Taxpayer Advocate : Businesses\" \/>\n<meta property=\"og:description\" content=\"Taxpayer Advocate The Taxpayer Advocacy Program is designed to provide assistance to taxpayers working with the New Mexico Taxation and Revenue Department, identify systemic problems within the Department, and recommend long term solutions to solving those problems. 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