Online Taxpayer Account Information 

By accessing your account through the Taxpayer Access Point (TAP), you can:

  • change your address using the Update link;
  • check the status of your refund using the Refund Status link;
  • check the status of requests filed with the Department using the Request Status link. This includes processed requests and those waiting to be processed, such as the Taxpayer Access Point confirmation letter, and
  • check Account Flags on your account. The following table provides flag descriptions:

 

Flag

Meaning

Audit in Progress

An audit is currently in progress

Bankruptcy

This account is under an active bankruptcy case

Bankruptcy Closed

The bankruptcy has been closed

Bankruptcy Discharged

The bankruptcy has been discharged.

Bankruptcy Dismissed

The bankruptcy court has dismissed the bankruptcy filing

Collection in Progress

This debt is in collections         

Credit Lock

Accounting adjustments are in progress for this account

CRS Project Assessment Exists

A limited scope audit assessment exists for at least one CRS filing period

CRS Prov. Assessment Exists

A estimated assessment was created for a filing period(s)

Divert Refund to Trustee

Any refunds for this account will be diverted to the bankruptcy trustee

Enjoined

This account has been court ordered not to conduct business

Extension of Time Denied

Requested extension of time to file has been denied

Extension of Time to File

Requested extension of time to file has been approved

In CRS Compliance

ID is active, all reports filed, no delinquent liability or current on pay plan

Invalid Address

The mailing address for this account is invalid

Invalid Phone

The phone number for this account is invalid

Irregular Payment Plan

This account has a payment plan other than a formal payment plan

Liquor License

This account is associated to a liquor license

Liquor License Hold

Renewal of the associated liquor license is on hold

Motor Vehicle Dept Lien

A lien against a motor vehicle has been filed

NM Food Deduction Approved

This account is eligible to take the NM Food deduction

NM Food Deduction Denied

This account is not eligible to take the NM Food deduction

Not in CRS Compliance

ID not active, or there are missing required reports, or an outstanding liability exists

Payment Plan in Progress

This account has a current formal payment plan in progress

Period Audited

An audit has been completed on this filing account

Project Assessment

A limited scope audit assessment(s) exists on this account

Project Assessment Exists

A limited scope audit assessment(s) exists on this account

Project Letter Mailed

A limited scope audit is being conducted on this account

Protest

A debt associated with this account is under protest

Provisional Assessment Exists

An estimated assessment was created for a filing period(s)

Sent for Federal Refund Offset

Debt on this account has been submitted to the US Treasury Department for a refund intercept

Spanish Speaking Client

This client prefers to speak Spanish

Stop Mail

Mail is not being sent to this account based on a request of the client or because of returned mail

Successor in Bsn Assess Exists

This account has been assessed debt as a successor in business to a prior business

Surety Bond

A surety bond is on file with the Department

Tax Information Authorization

An authorization has been received to discuss this account with an approved individual

Tax Lien Exists

A lien has been filed on this account

Withholding Assessment Letter

Responsible parties have been assessed for withholding tax

 

Frequently Asked Questions (FAQs) for TAP provide additional help. See FAQ New Mexico Taxpayer Access Point (NM TAP).
  • Message from the Secretary
    Thank you again for making the 2012 tax-filing season a success. Largely because of your efforts, we were able to process nearly $260 million in personal income tax refunds in a timely and efficient fashion with very few errors. Read More     ​

E-File for accurate returns and faster refunds.
Federal automatic extensions also extend New Mexico income tax returns.
E-File and E-Pay and extend your income tax due date.
Get your refund faster when you E-File.
Low-income residents may qualify for income tax credits.
You may qualify for the Working Family Income Tax Credit.
You may qualify for the Earned Income Tax credits.
Estimated tax payments may be required if you withhold too little.
Manage your account online using Taxpayer Access Point.
Business closed? Update your CRS account online.
Gross receipts tax rates are subject to change in January and July.
NTTCs may be required to support tax-deductible sales.
Changing your address? Update your tax records online.
View payments and returns using Taxpayer Access Point.
Keep up with recent tax changes. See the instructions.
Keep accurate tax records for up to 10 years.
Double-check your figures. Errors will delay your return.
Get your money faster using refund express direct deposit.
Pay online by electronic check or credit card.
Avoid delays, submit a complete return.
Tax Fraud in New Mexico, call 1-800-457-6789.
Check the status of your refund, visit Taxpayer Access Point.
Pay your property taxes to your county treasurer.
Delinquent property taxes? See your local county treasurer’s office.
Find out who is managing your county government.
Property tax auctions are often held at the county treasurer’s office.
April property tax valuation determines your November tax bill.
Property taxes pay for schools, police, and hospitals.
Property was sold at auction? We may have your money.
Stop penalty and interest by paying your principal tax quickly.
Make sure you use correct tax ID numbers.
Refund express? Double-check your bank account and routing numbers.
Include your phone number and e-mail address when filing.
Secure your tax records from identity theft.
Generally, both spouses are responsible for liability on a joint return.
Sign and date your return.
Avoid preparers who base their fee on a percentage of the refund.
Tax fraud is the responsibility of the taxpayer
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