Audit and Compliance Division
The Audit and Compliance Division’s (ACD) primary responsibility is to ensure compliance with tax programs under the Tax Administration Act by initiating audits, resolving tax issues, performing collection activities and providing customer service through the division‘s district offices. We have 12 district offices and bureaus, six of which are directly tied to audit, assessment and review. The other six are responsible for collections and taxpayer assistance.
We audit and educate taxpayers in 20 different tax programs. We also review and approve various credit and refund requests and administer the managed audit program.
Our staff is divided among six different bureaus throughout the state. Most of us are based in our largest city, Albuquerque. The rest work in Santa Fe, Las Cruces, Roswell and Farmington.
Our remaining districts and bureaus are responsible for various types of collection and taxpayer assistance, including a call center, working with the Attorney General‘s office on bankruptcy cases, and providing customer service by phone, in-person, online applications and workshops in the Department‘s offices and off site.
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